In a positive move for consumers who are increasingly mobile, today the Australian Communications and Media Authority (ACMA) announced it would make calls to freecall 1800 numbers free for mobile users.
While traditionally landline callers can call 1800 numbers for free, mobile users are typically charged a timed “per minute” fee to call 1800 numbers.
The proposal will also see call charges to 1300 numbers changed to reflect pricing parity with fixed lines. Fixed line callers traditionally pay an “untimed” local call fee to call 1300 numbers, however mobile callers are typically charged a timed “per minute” rate.
This is excellent news for both consumers and holders of 1300 and 1800 numbers and is likely to increase take up of 1300 and 1800 numbers among businesses.
As reported by news.com.au some of the other big winners are young Australians in need who’ll be able to get free access to vital services such as Kids Helpline.
Voxcom applauds ACMA’s proposal which is an important step toward more transparent tolling of landline and mobile telecommunications services.