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Our outrageous, rock solid guarantee with no hassles and no fine print
Contact us today and if we can’t prove to you that we can offer you a better service at a lower price, we’ll write you a cheque for $500 just for wasting your time. You have absolutely nothing to lose and a whole lot to gain.

Take the risk out of Asterisk

Voxcom can deliver the best of both worlds - open source Asterisk software with enterprise capabilities and support. Our enterprise Asterisk support and management services are backed by service level agreements (SLAs), giving your business peace of mind and a source of accountability.

Take the frustration out of Asterisk

Asterisk is an incredibility powerful telecommunications toolkit. However while being incredibly powerful and flexible, it does have a steep learning curve. Voxcom can remove these barriers by assisting with implementation as well as training your technical and IT staff to take over management and operation of your Asterisk system. If you have a botched Asterisk installation or can’t get it to work right, Voxcom can assist you to be up and running in no time.
Enterprise Asterisk specialists delivering powerful solutions


The benefits of Asterisk are clear – a powerful open source telephony system which is free of licensing costs and commercial restrictions. It is however important to understand that Asterisk is not a product but rather a telephony toolkit. Like any toolkit, it can be used with skill to build an amazing final product or it can cause endless frustration for those who have not had the time, experience and resources to build an in-depth practical knowledge.

With Voxom’s expertise, you can use the powerful Asterisk toolkit to build a variety of telephony and Voice over IP (VoIP) applications. Voxcom has assisted organisations build, test and deploy Asterisk-based systems in a variety of roles, including:

  • Small business IP PBX
  • Large multi-site enterprise IP PBX system
  • Soft switch
  • Session border controller
  • Media gateway
  • Conferencing bridge
  • IVR application server


Voxcom adds enormous value to the freely available Asterisk code-base through:

  • A rigorously tested configuration. Voxcom has developed a configuration set that has been designed for and extensively tested with Australian ISDN and PSTN telecommunications standards and network conditions.
  • Certified hardware. Each piece of hardware used in our Asterisk solutions is both “A-ticked” for regulatory compliance and certified for enterprise grade quality and reliability. Extensive lab and field testing takes place before any new hardware can be approved for production use.
  • Australian localisation. All of our Asterisk implementations are localised with Australian voice prompts, dialling habits and support for the official Australian national numbering plan.
  • Disaster recovery capabilities. Configuration management, backup and clustering technologies have been implemented to ensure business continuity in the event of a hardware or software failure.
  • IP handset auto provisioning tools. Voxcom has developed auto-provisioning tools that enable large numbers of IP handsets to be deployed rapidly and managed centrally.
  • Enterprise support. Voxcom bridges the gap between open source software and commercial customers by offering enterprise grade support and management backed by service level agreements (SLAs).


All of these value additions are designed to remove risk, expedite implementation, reduce costs and make it easy for enterprise and small business customers to adopt of Asterisk.

Voxcom offers Asterisk solutions either on a time-based consulting basis or as a turn key pre-packaged solution. The Infinity IP phone system is Voxcom’s turn key, Asterisk-based IP PBX system. For carriers and ITSP’s, Voxcom has built the turn key CallDirector platform, which has support for clustering, integrated provisioning and billing.

With Voxcom’s expertise, you can deploy Asterisk immediately into your enterprise with zero risk.


Implementing Asterisk has never been quicker and easier

Contact us today to see how we can help you implement Asterisk with more features, fewer hassles and lower costs than you ever thought possible. You have absolutely nothing to lose and a whole lot to gain.
 

 

 

 

Industry Insider Secret 13

Many IT consultants who have had quick play with Asterisk now proclaim to do “Asterisk consulting”. The fact of the matter is Asterisk is far more than a software application that can quickly be learned. It is a powerful toolkit that has to be carefully implemented if it is going to be used in an enterprise environment. There needs to be careful consideration of complex interdependencies such as the base Linux operating system, kernel, kernel modules, telecommunications hardware and Australian ISDN and PSTN telecommunication connectivity standards. Without a full understanding of these elements and how they interrelate, your Asterisk system can malfunction, causing crashes, unexpected behaviour and audio quality problems such as echo, jitter and choppy sound. Voxcom has dedicated thousands of man-hours to Asterisk research and development and has performed some of Australia’s largest and most complex enterprise Asterisk installations. Voxcom has been an active member of the Asterisk community since the release of Asterisk 1.0 in 2004 and is a Digium authorised reseller.